Privacy policy
This is a static information website. It has no accounts, no forms, no cart and no database, which makes most of a privacy policy short and the rest of it worth reading properly. What follows is what actually happens, and what happens somewhere else.
These pages are flat HTML files. They set no cookies, run no analytics and load no third-party script, so this site collects nothing about you beyond what your browser tells the server that sends you the file.
Everything to do with buying — your name, your address, your card — happens on the seller’s checkout page under the checkout’s own privacy terms. This site cannot see any of it.
What this website is, technically
Most privacy policies describe a web application. This is not one, and saying so plainly explains most of what follows.
Every page on this site is a file that was written once, built once and uploaded. There is no login, no account, no shopping basket, no comment box and no newsletter sign-up. Nothing on these pages sends anything anywhere when you read them.
There is one first-party JavaScript file on the site. It opens the menu, moves the reading-progress bar and expands the FAQ answers. It stores nothing, sets nothing and transmits nothing.
What this site collects, and what the checkout collects
Two different places, two different sets of data, and only one of them is this website.
A reader who confuses the two ends up asking the wrong party for the wrong record. The table below is the honest division.
| What | This information site | The seller’s checkout |
|---|---|---|
| Name and delivery address | Never collected here | Collected to ship the order |
| Payment card details | Never collected here, never seen here | Collected and processed at checkout |
| Email address | Only if you write to us | Collected with the order |
| Order history | Not held here | Held by the seller |
| Cookies | None set by these pages | Set as the checkout requires |
| Analytics | None running on these pages | As the checkout discloses |
Scroll this table sideways →
This site does not receive a copy of anything in the right-hand column. It is not a redacted copy or a delayed copy; there is no connection between these pages and the checkout other than a link.
Which means, for a data request
If your question is about an order — what was bought, where it went, what card was used, how to have it deleted — the party holding that record is the seller, and the route is the order desk.
If your question is about this website, the route is the website inbox in the footer, and the honest answer will usually be that we hold nothing about you at all.
Cookies
The short version is none, and the long version explains why the short version is allowed to be that short.
These pages set no cookies. They also use no local storage, no session storage and no browser database. You can confirm this in your browser’s developer tools on any page of this site, which is a better check than taking our word for it.
Because nothing is set, there is no cookie banner and no consent record to keep. The seller’s checkout is a different website and will set whatever it needs to take an order; its own notice governs that, not this page.
Analytics, and server logs
There is a difference between a site that measures you and a server that writes down that it sent a file.
No analytics product runs on these pages. There is no tag manager, no pixel, no heatmap script, no session recorder and no embedded video or map. No third-party domain is contacted when a page of this site loads, because there is no third-party asset on it to load.
What does exist, as it does for every website, is the web server’s own log. When your browser asks for a file, the machine that sends it records that a request happened: an IP address, a timestamp, the file requested, the browser’s user-agent string and, sometimes, the page you came from. That is a function of the internet, not a decision made by this site.
Those logs are ordinary operational records. They are used to keep the site up and to see what is broken, they are not joined to any name, and they are not sold, shared or used to build a profile.
If you email or call us
The one route by which this site ever learns anything about a particular person.
The two contact routes on this site, both in the footer, are the website inbox for pages, typos, privacy and press, and the order desk for orders, tracking, changes and refunds. The desk is open Monday to Friday, 9:00am to 5:00pm Eastern Time.
If you write, we hold what you wrote and the address you wrote from, for as long as it takes to answer you and to keep a record of a correction if your message caused one. We do not add you to a mailing list, because there is no mailing list.
Please do not send medical details. This site is not a clinic, nobody here is qualified to read them, and a question about whether a supplement suits your medication belongs with a pharmacist rather than with an editorial desk.
How to make a request about your data
Ask, and either we hold something and will tell you what, or we hold nothing and will say so.
Write to the website inbox and say what you are asking for: a copy of what we hold, a correction, or deletion. Include the email address you have written to us from before, because without it there is nothing to look up. We will answer, and where we hold nothing we will say that rather than inventing a process.
Depending on where you live, you may have rights over your personal data under your own law — to see it, to correct it, to have it erased, and to complain to a regulator if you are unhappy with the answer. This page does not attempt to summarize which of those apply to you, because that depends on your jurisdiction and not on us.
For anything attached to an order, the request has to go to the party that holds the order. Call the order desk with the order ID. Postal correspondence reaches the desk at 498 Seventh Avenue, Floor 19, New York, NY 10018, USA; returns go to the separate address on the refund page, and the two are not interchangeable.
What you can control at your end
A site that collects nothing cannot offer you much of a control panel. These are settings in your browser, and they work everywhere rather than only here.
The honest answer to “how do I opt out of your tracking” on a site like this one is that there is nothing to opt out of. The controls that do matter belong to your browser, and they matter most for the checkout rather than for these pages.
- Refuse or clear cookies. Every current browser can block cookies, block third-party cookies only, or clear what is stored when you close it. It changes nothing on these pages, because there is nothing here to clear. It changes what the checkout can keep.
- Send a do-not-track or opt-out signal. Some browsers send a header asking sites not to track, and some jurisdictions recognize a global opt-out signal. Honouring one is voluntary for most sites. These pages have nothing to honour it with; the checkout will do whatever its own notice says it does.
- Run a content or script blocker. On this site it will find nothing to block, which is a better test of the claim at the top of this page than our word for it.
- Use a private window. It does not hide your IP address from the server that sends you these files, and nothing can. It does discard whatever the checkout stored in that window when you close it.
What to read in the checkout’s own notice
The order is handled somewhere else, so the notice that governs it is somewhere else too. It is the one worth reading before a card number is typed, and four questions are worth answering from it.
- Who is named as responsible for the order data, and at what address a request can be sent.
- Which payment processor sees the card, and whether the seller stores the number itself.
- How long the order record is kept after the parcel has arrived.
- Whether the email address is used for marketing, and the route to saying no.
This site cannot answer any of the four on the checkout’s behalf, and it will not guess at them. If a checkout does not answer them either, that is information in its own right.
Children
The product is for adults, the label says so, and this site is written for the person reading the label.
The label’s own caution is explicit: children under the age of 18 should consult a physician before using this or any dietary supplement, and the product is sold for adults 18 and over. These pages are written for adults and are not directed at children.
This site does not knowingly collect anything from anyone under 18, which is easy to promise on a site that collects nothing from anyone. If a child has written to this website and you would like that message deleted, write to the website inbox and it will be.
Changes, and what this page is not
Two admissions that belong at the end of a privacy policy rather than in the small print under it.
If this policy changes, the change is made on this page and the last-updated date at the top of it moves. There is no archive of earlier versions, and there is no notification list to be on, because this site keeps no addresses to notify.
This page is a plain description of how a static website behaves. It is not legal advice, it is not a compliance certificate, and it does not claim that any particular privacy law does or does not apply to your situation. If you need to know that, ask a lawyer in your own jurisdiction.
We have deliberately not printed a company registration number, a data protection officer’s name, a named representative or a named court on this page. None of those was supplied to this site, and this site does not print figures or names it was not given.
See the SodaPeak packs
One, three or six bottles. The price is on the seller’s checkout page, because it is the one figure this site was never given — and a figure we were not given is not a figure we will print.
Shipping and the guarantee term are shown at checkout. This site publishes no number it was not able to verify.